Membership Cancellation Request

CANCELLATION AND EARLY BUY-OUT RIGHTS

You, the buyer, have two types of limited cancellation rights: (1) rights that are established by law (statutory), and (2) agreed-upon additional rights that we specifically describe in this Agreement. 

  • For purposes of discussing your cancellation rights, the term “business days” excludes Saturdays, Sundays and federal holidays;
  • The term “calendar days” includes Saturdays, Sundays and federal holidays;
  • If your cancellation right would ordinarily expire on a Saturday, Sunday or federal holiday (“Excluded Ending Days”), your cancellation right extends to the next business day.

Statutory Cancellation Rights

The following is only a summary of the cancellation rights described in California’s Health Health Studio Services Contract Law; please refer to the statutes for the actual text.

  1. Five (5) Days — (described below, in the space above your signature block). There is no termination fee.
  2. Twenty (20) Days— for any reason, you may cancel at any time prior to midnight of the twentieth calendar day after the date of this agreement if the value of your Agreement term is between $1,500 – $2,000, inclusive. There is no termination fee.
  3. Thirty (30) Days— you may cancel at any time prior to midnight of the forty-fifth calendar day after the date of this agreement if the value of your Agreement term is between $2,001 – $2,500, inclusive. There is no termination fee.
  4. Forty-Five (45) Days — you may cancel at any time prior to midnight of the thirtieth calendar day after the date of this agreement if the value of your Agreement term is more than $2,500. There is no termination fee.
  5. Death or Disability — if, by reason of death or disability, you are unable to receive all services described in this Agreement, you and your estate shall be relieved from the obligation of making payment for services other than those received prior to death or the onset of disability, and any unused prepaid sum for services shall be promptly refunded. There is no termination fee.
  6. Move-Away — if you move your residence further than 25 miles from our facility, you you shall be relieved from the obligation of making payment for services other than those received prior to the move, and any unused prepaid sum for services shall be promptly refunded. In the instance of a move-away, you will be charged a $100 early termination fee unless you have used more than 50% of your Agreement term, in which case the early termination fee will be $50. Acceptable proof of relocation is required. 

Agreed-Upon Cancellation Rights

  1. Month-to-Month — a month-to-month Agreement may be terminated upon thirty (30) days written notice, except that the termination will be effective 30 days after the next monthly invoice for services, and no pro rata refund will be available. Notice given on an invoice day will be effective (and the Agreement will terminate) 30 days later. If your total time at CFR has been less than 45 days, see Statutory Cancellation Rights, above.
  2. Renewal Cancellation — Aside from the Statutory Cancellation Rights described above, you may cancel renewal of this Agreement upon written notice provided (and not otherwise rescinded) more than 29 days prior to the Agreement term renewal date. No termination fee applies to timely cancellation of renewal. A termination fee of $100 applies to untimely renewal cancellations received prior to the actual start of the renewed membership term.
  3. Agreement Buy-Out — If the above cancellation provisions no longer apply, and if the statutory cancellation rights do not apply, you may surrender and buy out the remainder of your membership at a discounted rate, according to the following terms:
    • You may buy-out the remainder of your membership by making a one-time payment equal to 50% of the remaining value of your membership.
    • This buy-out provision is available only after you have paid for at least 50% of your membership;
    • This buy-out provision is not available during the following time periods:
      • for any membership established for a term less than 6 months;
      • during the final 3 months of any membership established for a term of 12 months or greater;
  4. Discretionary Cancellation — Any cancellation not otherwise specified may be allowed at the sole discretion of CFR and requires thirty (30) days written notice. The termination will be effective 30 days after the next monthly invoice for services, and no pro rata refund will be available. Notice given on an invoice day will be effective (and the Agreement will terminate) 30 days later. A termination fee to be determined by CFR applies to cancellations allowed at the discretion of CFR.

Cancellation Notice Procedure

Your request to cancel this Agreement must be mailed or delivered via a signed and dated notice, telegram or other electronically transmitted, written manner stating that you, the buyer, are canceling this Agreement, or unequivocal words of similar effect.

The notice must be sent to, Paul Amato, at CrossFit Reality, 2445 N. Palm Dr., #104, Signal Hill, CA 90755. Upon cancellation, and where applicable, any moneys due to be refunded under this Agreement will be refunded within 10 days after receipt of the notice of cancellation, except that payment will be deducted for any services received prior to cancellation, and all prepaid unused monies will be refunded on a pro rata basis.

By submitting the form below, the member accepts the terms listed above.

1. Please select the option below that best describes your reason for leaving.
2. How well did the staff attend to your fitness goals and needs?
3. How would you describe your satisfaction with the facilities including equipment, parking, and accessibility?
4. Overall, how would you rate your experience?
5. How likely are you to recommend our gym to friends/family?
Is there anything we can do to earn your business back?

I acknowledge and accept the terms for cancellation.

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